:root{
  --navy:#14233C; --navy-2:#1D3253; --gold:#B8903D; --gold-soft:#E9D9B3;
  --paper:#FAF6EC; --card:#FFFFFF; --ink:#1B2433; --muted:#5C6676; --line:#DDD5C3; --danger:#B3261E;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;font:400 16px/1.55 "Public Sans",system-ui,sans-serif;color:var(--ink);background:var(--paper)}
h1,h2,.brand{font-family:"Fraunces",Georgia,serif;font-weight:700;letter-spacing:-.01em}

.shell{display:grid;grid-template-columns:minmax(300px,420px) 1fr;min-height:100vh}
.intro{background:var(--navy);color:#EFE9D8;padding:56px 44px;display:flex;flex-direction:column;gap:22px;position:sticky;top:0;height:100vh}
.brand{font-size:28px;color:var(--gold-soft)}
.intro h1{font-size:34px;line-height:1.15;margin:8px 0 0;color:#fff}
.lede{margin:0;color:#CFC8B5;max-width:38ch}
.how{list-style:none;margin:10px 0 0;padding:0;border-left:2px solid var(--gold);display:grid;gap:18px}
.how li{padding-left:18px;display:grid}
.how strong{color:#fff;font-weight:600}
.how span{color:#B9B3A2;font-size:14.5px}
.privacy-note{margin:auto 0 0;font-size:13.5px;color:#B9B3A2;border-top:1px solid #34476A;padding-top:16px}

.card{background:var(--card);margin:48px auto;width:min(680px,calc(100% - 48px));padding:40px;border:1px solid var(--line);border-radius:6px;align-self:start;box-shadow:0 1px 0 var(--line)}
.card h2{font-size:26px;margin:0 0 4px}
.req-note{margin:0 0 26px;color:var(--muted);font-size:14px}
.star{color:var(--danger)}
.hint{color:var(--muted);font-weight:400;font-size:13px;margin-left:6px}

.grid{display:grid;grid-template-columns:1fr 1fr;gap:0 20px}
.field{border:0;padding:0;margin:0 0 22px;min-width:0}
label,legend{display:block;font-weight:600;font-size:14.5px;margin-bottom:7px;padding:0}
input[type=text],input[type=email],input[type=tel],textarea{
  width:100%;font:inherit;color:var(--ink);background:#fff;border:1.5px solid var(--line);border-radius:4px;padding:11px 13px;transition:border-color .15s,box-shadow .15s}
textarea{resize:vertical;min-height:120px}
input:hover,textarea:hover{border-color:#C4B994}
input:focus,textarea:focus{outline:none;border-color:var(--navy);box-shadow:0 0 0 3px rgba(184,144,61,.35)}
input[aria-invalid=true]{border-color:var(--danger)}
.err{color:var(--danger);font-size:13.5px;margin:6px 0 0;min-height:0}
.err:empty{display:none}
.count{text-align:right;font-size:12.5px;color:var(--muted);margin:4px 0 0}

.chips{display:flex;flex-wrap:wrap;gap:9px}
.chip{margin:0;font-weight:500;cursor:pointer}
.chip input{position:absolute;opacity:0;pointer-events:none}
.chip span{display:inline-block;padding:9px 15px;border:1.5px solid var(--line);border-radius:999px;font-size:14.5px;background:#fff;transition:background .15s,border-color .15s,color .15s}
.chip:hover span{border-color:var(--gold)}
.chip input:checked + span{background:var(--navy);border-color:var(--navy);color:#fff}
.chip input:focus-visible + span{outline:3px solid var(--gold);outline-offset:2px}

button[type=submit],.status button{font:inherit}
button[type=submit]{width:100%;background:var(--navy);color:#fff;border:0;border-radius:4px;padding:15px 20px;font-weight:600;font-size:16px;cursor:pointer;border-bottom:3px solid var(--gold);transition:background .15s}
button[type=submit]:hover{background:var(--navy-2)}
button[type=submit]:focus-visible{outline:3px solid var(--gold);outline-offset:2px}
button[type=submit]:disabled{opacity:.7;cursor:progress}
button.busy .lbl::after{content:"…"}
.form-err{display:none;background:#FBEAE8;color:var(--danger);border-left:3px solid var(--danger);padding:10px 14px;margin:0 0 16px;font-size:14.5px}
.fineprint{font-size:13px;color:var(--muted);margin:14px 0 0}
.hp{position:absolute;left:-9999px;height:0;overflow:hidden}

.done{text-align:center;padding:24px 0}
.done:focus{outline:none}
.seal{width:72px;height:72px;margin:0 auto 18px;border-radius:50%;background:var(--navy);color:var(--gold-soft);display:grid;place-items:center;font-size:34px;border:3px double var(--gold);animation:stamp .45s cubic-bezier(.2,1.4,.4,1)}
.done p{max-width:44ch;margin:10px auto}
.ref{color:var(--muted);font-size:14px}
@keyframes stamp{from{transform:scale(1.6) rotate(-12deg);opacity:0}to{transform:none;opacity:1}}

/* admin */
.admin-body{background:var(--paper)}
.login{margin:12vh auto;width:min(380px,calc(100% - 32px))}
.admin{max-width:860px;margin:0 auto;padding:32px 20px 60px}
.admin header{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:12px;margin-bottom:22px}
.admin h1{font-size:26px;margin:0}.admin h1 small{color:var(--muted);font:500 15px "Public Sans"}
.btn-link{color:var(--navy);font-weight:600;margin-left:14px}
.req{background:#fff;border:1px solid var(--line);border-left:4px solid var(--line);border-radius:4px;padding:16px 18px;margin-bottom:14px}
.req.urgent{border-left-color:var(--gold);background:#FFFCF3}
.req-head{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap}
.tag{background:var(--gold-soft);color:#5A4410;border-radius:999px;padding:2px 11px;font-size:13px;font-weight:600}
.meta{margin:4px 0;color:var(--muted);font-size:14px}
.body{margin:10px 0;white-space:normal}
.status{display:flex;gap:6px;flex-wrap:wrap;margin-top:10px}
.status button{border:1.5px solid var(--line);background:#fff;border-radius:999px;padding:4px 13px;cursor:pointer;font-size:13px;text-transform:capitalize}
.status button.on{background:var(--navy);border-color:var(--navy);color:#fff}

@media (max-width:900px){
  .shell{grid-template-columns:1fr}
  .intro{position:static;height:auto;padding:36px 24px}
  .intro h1{font-size:28px}
  .privacy-note{margin-top:4px}
  .card{margin:-1px auto 32px;width:100%;border-radius:0;border-left:0;border-right:0;padding:28px 20px}
}
@media (max-width:560px){.grid{grid-template-columns:1fr}}
@media (prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}